The manufacturers represented by Anderson Electronics create products that can save your employer time and money. What’s more, our local applications expertise, backed by factory specialists, will assist you with difficult or special requirements.
Our Sales & Support team represents decades of practical experience in solving measurement and testing problems for engineers and technicians in Michigan. Contact us now to find a simple, cost-effective solution!
LIMITED WARRANTY
Most parts are warranted by Anderson Electronics or our manufacturers. Temperature sensors usually from 30 days from date of purchase, electronics usually for 90 days from the date of purchase, unless specified otherwise. All products are warrantied against manufacturers' defects and workmanship only. All products are not warranted for wear or breakage under any circumstance.
WHAT VOIDS THE WARRANTY?
After inspection, any part which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration. We reserve the right to charge a restocking fee or refuse any exceptions. What’s not covered: (1) normal wear and tear (2) accident, disaster or event of force majeure (3) abuse, neglect, misuse, fault or negligence of or by Buyer (4) use of the Products in a manner for which they were not designed (5) causes external to the Products such as, but not limited to, power failure or electrical power surges (6) improper storage and handling of the Products (7) use of the Products in combination with equipment or software not supplied by Seller (8) ordinary maintenance (9) alterations, repairs or installations that have not been performed by Seller or its authorized representative (10) failure to maintain Products in accordance with Seller’s written instructions.
HOW WARRANTY SERVICE IS OBTAINED:
Warranty service may be obtained by contacting Anderson Electronics. Please provide unit type or part number, serial number(s) and or date code(s) along with the description of the problem(s) being experienced. In the event that the unit(s) or product(s) must be returned for evaluation and/or repair or replacement. Anderson Electronics will provide an Return Material Authorization (RMA) number along with return address and instructions on how to return. In the event that the unit(s) or product(s) are returned and are determined to have no defect, or if any misuse, misapplication, abuse, accident, non-Anderson Electronics alteration, modification, upgrade or improper return shipping, packaging or shipping damage have taken place, Anderson Electronics reserves the right to apply an Evaluation Charge per unit which will be billed to the customer.
REPAIR OR REPLACEMENT IS YOUR ONLY WARRANTY:
Your only remedy under this warranty is repair or replacement of unit(s) or product(s) as described above. Anderson Electronics will not be liable for any incidental or consequential damages resulting from use or inability to use unit(s) or product(s) supplied. Anderson Electronics expressly disclaims any implied warranty of fitness for a particular purpose, and no other warranty is specified or implied. If you have any questions regarding warranty issues please feel free to contact us and we will be happy to help you.